The app's map displays the location and the number of bike in station available near your position.
After entering your destination address, the app shows you the closest stations and anticipates redirections you might have to follow.
Unlock the bike🔓:
➡️ Click on the "SCAN" button: scan the QR code located on the bike's handlebars or enter the QR code manually by clicking on "MANUAL: you will find the bike number on the fork or on the QR code".
➡️ Wait a few seconds for the app to connect to the bike. Once connected, the bike will make a double "beep" and the app will display your ride route on the screen.
➡️ Press the left brake to detach the bike and pull it towards you. The bikes are attached to each other via two magnets located on the right side of the bike.
*A pre-authorization of 10 euros may be required before the start of each trip. For more information>> article
Unreadable QR code? You will again find the number of the bike on the fork of the bike or above the rear light.
🛠Your bike is not working ? The app will suggest that you park it in the maintenance area and and you can then start a new ride request by scanning the QR code of the next bike.
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You have the possibility to book a bike. After entering your destination address, the app offers you to book a bike at the nearest station. Tap on the bikes of station on the map and click on the "BOOK" button. Booking time varies depending on your position, after this time, the bike can be accessible again for other users.
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❓If you any difficulties with the app, do not hesitate to contact us via our Live Chat or by phone on +33 9 74 99 02 67. You can also send us an email at landerneau@zoov.eu
My bike does not work or is discharged
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